Terms of Use
These Terms of Use ("Terms") govern your access to and use of ddoip.my and the trademark filing form available on it (together, the "Website"), operated by DDO IP Enterprise ("DDO IP", "we", "us" or "our"). By accessing the Website or submitting the filing form, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Who may use this Website
The Website is intended for prospective and existing clients, and their authorised representatives or foreign associates, who wish to submit trademark (and, in future, other intellectual property) filing particulars to DDO IP. By submitting the form, you confirm that you are authorised to provide the information and instructions submitted, whether on your own behalf or on behalf of the named applicant.
2. Nature of this Website — not legal advice, not yet an engagement
The filing form is an intake tool for collecting the information we need to assess and, where appropriate, act on a trademark filing instruction. Submitting the form:
- does not, by itself, create an agent-client or other professional retainer relationship between you and DDO IP;
- does not constitute legal advice, and nothing on this Website should be relied upon as legal advice on any specific matter;
- does not guarantee that DDO IP will accept your instructions, or that any trademark application will be accepted, registered, or protected by MyIPO or any other authority.
A formal engagement, including our scope of work and fees, will only come into effect once we have confirmed acceptance of your instructions separately (for example, by a written engagement letter, fee quotation, or email confirmation).
3. Accuracy of information
You are solely responsible for the accuracy, completeness and lawfulness of all information and documents you submit through the filing form, including applicant details, the representation of the mark, class and specification selections, and any identity or registration documents. Errors, omissions or delays in providing accurate information may affect the outcome, cost, or timing of your application, and DDO IP is not liable for any consequence arising from inaccurate or incomplete information you provide.
4. Where we advise the specification for you
If you tick the box asking DDO IP to advise the appropriate specification of goods/services, you authorise us to select or draft this wording based on the trademark and class information you have provided. We will use reasonable professional care in doing so, but the final specification remains subject to your confirmation and to examination by MyIPO.
5. Supporting documents and attachments
You must only upload documents and images that you are lawfully entitled to submit, and that are free of malicious code. Please redact any information from attachments that is not necessary for the filing (for example, information on an identity document unrelated to verifying identity or registration). We may reject or request replacement of any attachment that is unclear, incomplete, or unsuitable for filing purposes.
6. Fees
Submitting the filing form does not itself incur a fee. Any professional fees, disbursements (including MyIPO official fees), or additional charges — such as the certified translation fee referred to on the form — will be communicated to you separately before we proceed, unless you have already agreed to them.
7. Availability of the Website
We aim to keep this Website available, but we do not guarantee uninterrupted or error-free access, and we may suspend, withdraw, or restrict access to all or part of the Website at any time, including for maintenance.
8. Third-party channels
The Website provides a WhatsApp contact button for your convenience. Messages sent through it are handled on WhatsApp's own platform and are subject to WhatsApp's terms and privacy practices, which are outside our control.
9. Intellectual property in the Website
The text, layout, logo, and other content of this Website (excluding information you submit) belong to DDO IP or its licensors and may not be copied, reproduced, or used without our prior written consent, except as necessary to use the Website for its intended purpose.
10. Limitation of liability
To the fullest extent permitted by law, DDO IP shall not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, the Website, or from any delay, error, or interruption in the transmission or processing of information submitted through it. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence.
11. Indemnity
You agree to indemnify DDO IP against any claim, loss, or expense arising from your breach of these Terms, or from information or documents you submit through the Website that are inaccurate, unlawful, or that you were not authorised to submit.
12. Changes to these Terms
We may update these Terms from time to time. The version in effect at the time you submit the filing form will apply to that submission. Continued use of the Website after an update constitutes acceptance of the revised Terms.
13. Governing law and jurisdiction
These Terms are governed by the laws of Malaysia, and you submit to the exclusive jurisdiction of the courts of Malaysia in respect of any dispute arising from or in connection with these Terms or your use of the Website.
14. Contact
Questions about these Terms may be sent to ddo.ip101@gmail.com or +6010 458 5762.